YES – sales enablement in real estate
How sales enablement is used to enhance customer satisfaction, job satisfaction, as well as returns?
What we mean by sales enablement
Responding to the answers of potential customers in a prompt and accurate manner is a crucial link in any sales process. For our field representatives, however, this is not always easy. That’s because they have a ton of sales information and marketing data they must instantly filter, analyse and mould into a ready-made answer. All this while at the customer’s location. That is exactly where sales enablement comes in to make the difference.
Smart tools and a structured data flow ensure that sales and marketing figures are instantly available and presented in a clear and structured format. The customer’s buying process and the field rep’s sales process are much better coordinated, which leads to a more expeditious completion of the commercial process. That obviously translates to higher sales figures as well.
Regarding the YES project
Your Estate Solution initially contacted us with a quote request for the purchase of some iPads. After the first consultation, however, it became immediately obvious that Econocom could add much more value to this digital transformation. By focusing on sales enablement with professional data analytics and mobile cloud solutions, the YES brokers are equipped with the tools they need to provide their customers even more service.
- Sourcing & Digital procurement
advice with the choice of devices, iPads for the entire sales team, Mobile Device Management, SIM card management and break & fix service
- SAP HANA data analytics
Data from various sources (e.g. rents received, repair and energy costs, etc.) are combined, processed and visualised centrally via SAP HANA. Historical data can be consulted in real time and even complex queries are instantly resolved. Econocom took care of the entire implementation, hosting and monitoring of the SAP HANA servers, including administration and security handling.
- Cloud solution
Econocloud offers a stable hybrid cloud solution in accordance with the IaaS principle.
Even for the financing of the digital transformation project, YES did not have to go look for an external partner. The customised rental solutions of Econocom took this job off their plate as well.
The added value in the aftermath of this digital transformation
- YES real estate consultants have permanent access to accurate figures, greatly enhancing both efficiency and job satisfaction.
- Potential buyers are given clear information and immediate answers to their questions. This results in a significant boost of our overall customer satisfaction rates.
- By focusing on modern technologies, Your Estate Solution also promotes the professional image of the company. The enhanced efficiency and customer satisfaction are reflected in higher sales figures as well.
Do you want to jump on the bandwagon and opt for sales enablement too?
At Econocom, you can count on an all-round and worry-free service to support your digital transformation. Interested in a meeting without obligations to discuss your options?